How we collect, use, and protect your personal information.
Effective Date: March 26, 2026 | Last Updated: March 26, 2026
NH iPhone Repair LLC, doing business as CPR Cell Phone Repair ("we," "us," or "our"), operates retail device repair locations across New Hampshire. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (nhiphonerepair.com), visit our stores, or interact with us through text messaging, phone calls, email, or online forms.
By using our website or services, you agree to the practices described in this policy.
We may collect the following types of personal information:
We use the information we collect to:
NH iPhone Repair uses GoTo Connect to send text messages to customers who have provided their phone number and opted in to receive messages. By providing your phone number and consenting to receive texts, you agree to the following:
Types of messages you may receive:
Message frequency: Message frequency varies based on your interactions with us. You may receive multiple messages related to an active repair, and occasional promotional messages.
Message and data rates may apply. Your carrier's standard messaging and data rates apply to any messages you receive from us.
Opt-out: You can stop receiving text messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message. You will no longer receive texts from us unless you opt back in.
Opt-in: You may opt back in at any time by texting START to the number you received messages from, or by providing your consent in-store or through our website.
Help: For help or questions about our text messaging program, reply HELP to any message, call any of our store locations, or email us.
Consent: By opting in to our text messaging program, you confirm that you are the owner or authorized user of the mobile phone number provided. You agree to receive autodialed or prewritten text messages at the number you provided. Consent is not a condition of purchasing any goods or services.
No sharing: We do not sell, rent, or share your phone number or opt-in information with third parties for their marketing purposes. Your phone number is only shared with our SMS service provider (GoTo Connect) for the purpose of delivering messages on our behalf.
Our website uses Google Analytics (tag ID: G-5X10E69SCN) to collect anonymized usage data. Google Analytics uses cookies to track how visitors interact with our website. This helps us understand which pages are most popular, how visitors find us, and how we can improve your experience.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
We may also use cookies to remember your preferences and improve website functionality.
We do not sell your personal information to third parties. We may share your information with:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes physical security at our store locations, secure payment processing, and restricted access to customer data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Repair records are retained for warranty purposes. Text messaging consent and opt-out records are maintained as required by telecommunications regulations.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at any of our store locations or by phone.
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or our data practices, you can reach us at any of our locations:
Hours: Monday–Friday 10AM–6:30PM, Saturday–Sunday 10AM–4PM